{"key":"positive","value":1513},{"key":"negative","value":375},{"key":"neutral","value":41}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":108}","{\"Customer Service Overall Customer Service\":105}","{\"Customer Service Helpfulness\":87}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":71}","{\"Delivery Shipping Overall Delivery Shipping\":67}","{\"Delivery Shipping Tracking Information\":14}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":177}","{\"Product Quality Durability\":153}","{\"Product Quality Functionality\":80}"]}

{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.9,\"industry_avg_topic_rating\":4.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":2.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":3.9}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.7}"}