{"key":"positive","value":13},{"key":"neutral","value":1},{"key":"negative","value":3}
{"key":"Customer Service","value":["{\"Customer Service Availability\":3}","{\"Customer Service Responsiveness\":3}","{\"Customer Service Overall Customer Service\":3}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Tracking Information\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.7}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"}