{"key":"negative","value":90},{"key":"positive","value":7}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":56}","{\"Customer Service Responsiveness\":54}","{\"Customer Service Helpfulness\":39}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":1}","{\"Delivery Shipping Timeliness\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":31}","{\"Product Quality Durability\":24}","{\"Product Quality Functionality\":14}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":1.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":1.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"}