{"key":"negative","value":90},{"key":"neutral","value":9},{"key":"positive","value":48}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":27}","{\"Customer Service Responsiveness\":27}","{\"Customer Service Helpfulness\":20}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":9}","{\"Delivery Shipping Overall Delivery Shipping\":9}","{\"Delivery Shipping Tracking Information\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":34}","{\"Product Quality Functionality\":24}","{\"Product Quality Durability\":14}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}