{"key":"negative","value":25},{"key":"positive","value":3}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":11}","{\"Customer Service Overall Customer Service\":11}","{\"Customer Service Helpfulness\":8}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":6}","{\"Delivery Shipping Timeliness\":5}","{\"Delivery Shipping Tracking Information\":2}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":5}","{\"Returns Refunds Ease Of Returns\":4}","{\"Returns Refunds Refund Timeliness\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.8}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.5}"}