{"key":"negative","value":37},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":21}","{\"Customer Service Responsiveness\":21}","{\"Customer Service Helpfulness\":14}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":6}","{\"Delivery Shipping Overall Delivery Shipping\":6}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":10}","{\"Product Quality Functionality\":7}","{\"Product Quality Durability\":4}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.1}"}