{"key":"positive","value":1644},{"key":"neutral","value":142},{"key":"negative","value":221}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":40}","{\"Customer Service Responsiveness\":39}","{\"Customer Service Helpfulness\":29}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":40}","{\"Product Quality Durability\":35}","{\"Product Quality Materials Used\":20}"]},{"key":"Product Variety","value":["{\"Product Variety Overall Product Variety\":39}","{\"Product Variety Selection Range\":25}","{\"Product Variety Availability\":10}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":1.9}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":3.6}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":2.7}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.2}"},{"key":"loyalty_program","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":2.8}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.6,\"industry_avg_topic_rating\":3.7}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.8,\"industry_avg_topic_rating\":3.3}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":3.7}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.5}"}