{"key":"positive","value":17},{"key":"negative","value":61},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":29}","{\"Customer Service Responsiveness\":28}","{\"Customer Service Problem Resolution\":25}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":12}","{\"Delivery Shipping Timeliness\":11}","{\"Delivery Shipping Tracking Information\":4}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":9}","{\"Returns Refunds Ease Of Returns\":8}","{\"Returns Refunds Refund Timeliness\":5}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":3.7}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.9}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":3.8}"}