{"key":"positive","value":700},{"key":"negative","value":64},{"key":"neutral","value":9}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":24}","{\"Customer Service Responsiveness\":23}","{\"Customer Service Helpfulness\":20}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":17}","{\"Delivery Shipping Overall Delivery Shipping\":16}","{\"Delivery Shipping Tracking Information\":5}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":10}","{\"Product Quality Durability\":7}","{\"Product Quality Functionality\":6}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.3}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.8}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":4.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.2}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":4.7}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":3.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"}