{"key":"negative","value":16},{"key":"neutral","value":1},{"key":"positive","value":2}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":6}","{\"Customer Service Overall Customer Service\":6}","{\"Customer Service Availability\":5}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Timeliness\":2}","{\"Delivery Shipping Condition Arrival\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Functionality\":3}","{\"Product Quality Durability\":2}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.1}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.5}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.5}"}