{"key":"positive","value":6},{"key":"negative","value":10}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":4}","{\"Customer Service Overall Customer Service\":4}","{\"Customer Service Responsiveness\":4}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":4}","{\"Delivery Shipping Timeliness\":4}","{\"Delivery Shipping Condition Arrival\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Durability\":1}","{\"Product Quality Overall Product Quality\":1}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.7}"}