{"key":"negative","value":10},{"key":"positive","value":6}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":4}","{\"Customer Service Overall Customer Service\":4}","{\"Customer Service Helpfulness\":4}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":4}","{\"Delivery Shipping Overall Delivery Shipping\":4}","{\"Delivery Shipping Condition Arrival\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":1}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.7}"}