{"key":"negative","value":12},{"key":"positive","value":121},{"key":"neutral","value":5}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":4}","{\"Customer Service Problem Resolution\":3}","{\"Customer Service Helpfulness\":3}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":7}","{\"Delivery Shipping Overall Delivery Shipping\":5}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":3}","{\"Product Quality Materials Used\":1}","{\"Product Quality Functionality\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":3.5}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.9}"}