{"key":"positive","value":916},{"key":"neutral","value":40},{"key":"negative","value":40}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":14}","{\"Customer Service Overall Customer Service\":13}","{\"Customer Service Problem Resolution\":8}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":11}","{\"Delivery Shipping Overall Delivery Shipping\":10}","{\"Delivery Shipping Carrier Performance\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":11}","{\"Product Quality Functionality\":6}","{\"Product Quality Durability\":6}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":4.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}