{"key":"negative","value":613},{"key":"positive","value":1507},{"key":"neutral","value":111}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":116}","{\"Customer Service Responsiveness\":113}","{\"Customer Service Helpfulness\":61}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":200}","{\"Delivery Shipping Timeliness\":196}","{\"Delivery Shipping Carrier Performance\":16}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":190}","{\"Product Quality Durability\":73}","{\"Product Quality Materials Used\":52}"]}

{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.1}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":2.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.3}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.2,\"industry_avg_topic_rating\":3.9}"}