{"key":"positive","value":1151},{"key":"negative","value":177},{"key":"neutral","value":17}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":75}","{\"Customer Service Responsiveness\":71}","{\"Customer Service Helpfulness\":58}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":31}","{\"Delivery Shipping Timeliness\":28}","{\"Delivery Shipping Carrier Performance\":9}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":64}","{\"Product Quality Durability\":60}","{\"Product Quality Functionality\":47}"]}

{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.7}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.8}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.7}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":3.1}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.5}"}