{"key":"positive","value":130},{"key":"neutral","value":2},{"key":"negative","value":24}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":10}","{\"Customer Service Overall Customer Service\":10}","{\"Customer Service Helpfulness\":10}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":3}","{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Website User Experience","value":["{\"Website User Experience Overall Website User Experience\":3}","{\"Website User Experience Navigation\":3}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.5}"}