{"key":"negative","value":29},{"key":"positive","value":5}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":13}","{\"Customer Service Responsiveness\":10}","{\"Customer Service Helpfulness\":7}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":5}","{\"Product Quality Durability\":4}","{\"Product Quality Functionality\":3}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":4}","{\"Returns Refunds Ease Of Returns\":2}","{\"Returns Refunds Clarity\":2}"]}

{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":4.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"}