{"key":"negative","value":48}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":37}","{\"Customer Service Responsiveness\":35}","{\"Customer Service Helpfulness\":32}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":2}","{\"Delivery Shipping Overall Delivery Shipping\":2}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":4}","{\"Returns Refunds Refund Timeliness\":4}","{\"Returns Refunds Clarity\":1}"]}
{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.4}"}