{"key":"negative","value":46},{"key":"positive","value":68},{"key":"neutral","value":3}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":25}","{\"Customer Service Responsiveness\":24}","{\"Customer Service Helpfulness\":20}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":8}","{\"Delivery Shipping Timeliness\":8}","{\"Delivery Shipping Tracking Information\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":6}","{\"Product Quality Durability\":4}","{\"Product Quality Functionality\":3}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":4.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":4.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}