{"key":"positive","value":6},{"key":"negative","value":10}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":8}","{\"Customer Service Helpfulness\":8}","{\"Customer Service Responsiveness\":8}"]},{"key":"Order Accuracy","value":["{\"Order Accuracy Correct Items\":1}","{\"Order Accuracy Overall Order Accuracy\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Functionality\":1}","{\"Product Quality Durability\":1}","{\"Product Quality Overall Product Quality\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.4,\"industry_avg_topic_rating\":3.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"}