{"key":"negative","value":32},{"key":"positive","value":61},{"key":"neutral","value":8}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":9}","{\"Customer Service Overall Customer Service\":7}","{\"Customer Service Problem Resolution\":3}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":6}","{\"Delivery Shipping Overall Delivery Shipping\":6}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":16}","{\"Product Quality Functionality\":8}","{\"Product Quality Durability\":8}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.4}"}