{"key":"negative","value":32},{"key":"positive","value":61},{"key":"neutral","value":7}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":8}","{\"Customer Service Overall Customer Service\":7}","{\"Customer Service Helpfulness\":3}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":6}","{\"Delivery Shipping Overall Delivery Shipping\":6}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":16}","{\"Product Quality Durability\":8}","{\"Product Quality Functionality\":8}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":3.8}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.7}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"}