{"key":"negative","value":32},{"key":"positive","value":113},{"key":"neutral","value":4}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":16}","{\"Customer Service Responsiveness\":15}","{\"Customer Service Helpfulness\":14}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":9}","{\"Product Quality Durability\":8}","{\"Product Quality Materials Used\":3}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":6}","{\"Returns Refunds Ease Of Returns\":4}","{\"Returns Refunds Clarity\":2}"]}

{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":3.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.5}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.9}"}