{"key":"positive","value":1088},{"key":"negative","value":481},{"key":"neutral","value":79}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":187}","{\"Customer Service Responsiveness\":166}","{\"Customer Service Helpfulness\":113}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":113}","{\"Product Quality Durability\":67}","{\"Product Quality Functionality\":26}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":98}","{\"Returns Refunds Ease Of Returns\":62}","{\"Returns Refunds Refund Timeliness\":21}"]}

{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.0}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.1}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":3.9}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":3.8}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.3}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":1.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":2.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.6}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.1,\"industry_avg_topic_rating\":3.5}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"}