{"key":"negative","value":576},{"key":"positive","value":1156},{"key":"neutral","value":103}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":225}","{\"Customer Service Responsiveness\":200}","{\"Customer Service Helpfulness\":133}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":143}","{\"Product Quality Durability\":82}","{\"Product Quality Functionality\":34}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":116}","{\"Returns Refunds Ease Of Returns\":76}","{\"Returns Refunds Refund Timeliness\":24}"]}

{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.8}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.8}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.9}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":2.2}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.7}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":3.6,\"industry_avg_topic_rating\":4.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":4.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":4.1}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.1}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":4.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":3.3}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.3}"}