{"key":"neutral","value":19},{"key":"negative","value":31}

{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":5}","{\"Delivery Shipping Timeliness\":5}","{\"Delivery Shipping Tracking Information\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":21}","{\"Product Quality Description Accuracy\":9}","{\"Product Quality Durability\":8}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":4}","{\"Returns Refunds Ease Of Returns\":3}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":2.9}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.7}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":4.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"}