{"key":"negative","value":97},{"key":"positive","value":81},{"key":"neutral","value":3}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":35}","{\"Customer Service Responsiveness\":31}","{\"Customer Service Helpfulness\":30}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":14}","{\"Product Quality Durability\":10}","{\"Product Quality Materials Used\":5}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":41}","{\"Returns Refunds Ease Of Returns\":27}","{\"Returns Refunds Refund Timeliness\":12}"]}

{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":2.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.2}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.1}"}