{"key":"negative","value":11}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":2}","{\"Customer Service Availability\":2}","{\"Customer Service Overall Customer Service\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Functionality\":5}","{\"Product Quality Overall Product Quality\":5}","{\"Product Quality Durability\":3}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Clarity\":2}","{\"Returns Refunds Overall Returns Refunds\":2}","{\"Returns Refunds Ease Of Returns\":2}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"}