{"key":"positive","value":1496},{"key":"negative","value":462},{"key":"neutral","value":52}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":111}","{\"Customer Service Responsiveness\":108}","{\"Customer Service Helpfulness\":67}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":168}","{\"Delivery Shipping Overall Delivery Shipping\":166}","{\"Delivery Shipping Tracking Information\":36}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":98}","{\"Returns Refunds Ease Of Returns\":82}","{\"Returns Refunds Clarity\":27}"]}
{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":1.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":3.5}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.8}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":3.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.2}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":1.9}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.5}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.4}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.2}"}