{"key":"negative","value":27},{"key":"positive","value":49},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":8}","{\"Customer Service Problem Resolution\":8}","{\"Customer Service Helpfulness\":8}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":6}","{\"Delivery Shipping Timeliness\":6}","{\"Delivery Shipping Carrier Performance\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":8}","{\"Product Quality Functionality\":4}","{\"Product Quality Durability\":4}"]}
{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":3.8}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.4}"}