{"key":"negative","value":33},{"key":"positive","value":264},{"key":"neutral","value":19}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":13}","{\"Customer Service Responsiveness\":12}","{\"Customer Service Helpfulness\":7}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":7}","{\"Delivery Shipping Timeliness\":6}","{\"Delivery Shipping Carrier Performance\":2}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Pricing Fairness\":3}","{\"Pricing Value For Money Overall Pricing Value For Money\":3}","{\"Pricing Value For Money Discounts Promotions\":1}"]}

{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":3.2}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.1}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":1.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.9}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.0}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.3}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.3}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.8}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.6}"}