{"key":"positive","value":198},{"key":"negative","value":197},{"key":"neutral","value":23}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":60}","{\"Customer Service Overall Customer Service\":60}","{\"Customer Service Helpfulness\":40}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":66}","{\"Delivery Shipping Overall Delivery Shipping\":62}","{\"Delivery Shipping Tracking Information\":10}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":59}","{\"Product Quality Functionality\":38}","{\"Product Quality Durability\":35}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.7}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.7}"}