{"key":"neutral","value":1},{"key":"negative","value":30},{"key":"positive","value":4}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":15}","{\"Customer Service Responsiveness\":15}","{\"Customer Service Helpfulness\":13}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":14}","{\"Product Quality Durability\":12}","{\"Product Quality Functionality\":8}"]},{"key":"Trust Security","value":["{\"Trust Security Data Protection\":1}","{\"Trust Security Overall Trust Security\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":4.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"}