{"key":"positive","value":101},{"key":"negative","value":16},{"key":"neutral","value":5}

{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":2}","{\"Customer Service Responsiveness\":2}","{\"Customer Service Overall Customer Service\":2}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":9}","{\"Delivery Shipping Timeliness\":9}","{\"Delivery Shipping Carrier Performance\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":5}","{\"Product Quality Functionality\":2}","{\"Product Quality Durability\":1}"]}

{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.6}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.5}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.0}"}