{"key":"negative","value":18},{"key":"positive","value":101},{"key":"neutral","value":6}

{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":9}","{\"Delivery Shipping Timeliness\":9}","{\"Delivery Shipping Carrier Performance\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":5}","{\"Product Quality Functionality\":2}","{\"Product Quality Durability\":1}"]},{"key":"Website User Experience","value":["{\"Website User Experience Overall Website User Experience\":2}","{\"Website User Experience Navigation\":1}","{\"Website User Experience Mobile Experience\":1}"]}

{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.2}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":4.2}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.5}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.0}"}