{"key":"negative","value":24},{"key":"positive","value":1303},{"key":"neutral","value":10}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":7}","{\"Customer Service Helpfulness\":6}","{\"Customer Service Responsiveness\":6}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":10}","{\"Delivery Shipping Carrier Performance\":8}","{\"Delivery Shipping Timeliness\":8}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Functionality\":2}","{\"Product Quality Durability\":2}"]}

{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":3.9}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":3.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.8}"}