{"key":"negative","value":58},{"key":"positive","value":24}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":14}","{\"Customer Service Responsiveness\":13}","{\"Customer Service Helpfulness\":12}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":16}","{\"Delivery Shipping Timeliness\":16}","{\"Delivery Shipping Tracking Information\":7}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":25}","{\"Product Quality Durability\":23}","{\"Product Quality Functionality\":9}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}