{"key":"negative","value":128},{"key":"positive","value":8},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":52}","{\"Customer Service Overall Customer Service\":51}","{\"Customer Service Helpfulness\":40}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":34}","{\"Delivery Shipping Timeliness\":33}","{\"Delivery Shipping Tracking Information\":9}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":15}","{\"Returns Refunds Refund Timeliness\":14}","{\"Returns Refunds Ease Of Returns\":3}"]}
{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.2}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":1.7}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":3.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.6}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.6}"}