{"key":"negative","value":7},{"key":"positive","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":5}","{\"Customer Service Responsiveness\":5}","{\"Customer Service Helpfulness\":4}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":2}","{\"Delivery Shipping Overall Delivery Shipping\":2}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":1.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"}