{"key":"negative","value":20},{"key":"neutral","value":1},{"key":"positive","value":3}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":6}","{\"Customer Service Responsiveness\":6}","{\"Customer Service Helpfulness\":6}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":2}","{\"Delivery Shipping Overall Delivery Shipping\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":8}","{\"Product Quality Durability\":7}","{\"Product Quality Functionality\":2}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.5}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"}