{"key":"negative","value":63},{"key":"positive","value":612},{"key":"neutral","value":17}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":15}","{\"Customer Service Responsiveness\":15}","{\"Customer Service Helpfulness\":13}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":32}","{\"Product Quality Functionality\":30}","{\"Product Quality Durability\":9}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":12}","{\"Returns Refunds Ease Of Returns\":5}","{\"Returns Refunds Clarity\":4}"]}
{"key":"loyalty_program","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":2.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.5}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.2}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"}