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{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":198}","{\"Customer Service Responsiveness\":193}","{\"Customer Service Helpfulness\":164}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":21}","{\"Delivery Shipping Timeliness\":21}","{\"Delivery Shipping Carrier Performance\":6}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":68}","{\"Product Quality Functionality\":35}","{\"Product Quality Durability\":28}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":4.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"}