{"key":"positive","value":1724},{"key":"negative","value":401},{"key":"neutral","value":225}

{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":114}","{\"Delivery Shipping Overall Delivery Shipping\":92}","{\"Delivery Shipping Carrier Performance\":9}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":134}","{\"Product Quality Description Accuracy\":43}","{\"Product Quality Materials Used\":39}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":148}","{\"Returns Refunds Ease Of Returns\":115}","{\"Returns Refunds Clarity\":21}"]}

{"key":"company_reputation","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":3.2}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.0}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":4.1,\"industry_avg_topic_rating\":3.9}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":1.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.4}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"loyalty_program","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":4.3}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"payment_options","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":2.3}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.7,\"industry_avg_topic_rating\":4.7}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":2.3}"}