{"key":"positive","value":1507},{"key":"negative","value":451},{"key":"neutral","value":122}

{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":178}","{\"Delivery Shipping Timeliness\":163}","{\"Delivery Shipping Carrier Performance\":74}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":112}","{\"Product Quality Durability\":78}","{\"Product Quality Functionality\":34}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":105}","{\"Returns Refunds Ease Of Returns\":62}","{\"Returns Refunds Refund Timeliness\":19}"]}

{"key":"trust_security","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":1.3}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":1.5}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.0}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.7}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.2,\"industry_avg_topic_rating\":3.8}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":2.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.3}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.9,\"industry_avg_topic_rating\":3.9}"},{"key":"shipping_returns","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":2.0}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.6}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.2,\"industry_avg_topic_rating\":3.5}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":4.0}"}