{"key":"positive","value":1567},{"key":"negative","value":306},{"key":"neutral","value":124}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":57}","{\"Customer Service Responsiveness\":50}","{\"Customer Service Helpfulness\":32}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":67}","{\"Delivery Shipping Timeliness\":63}","{\"Delivery Shipping Condition Arrival\":10}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":98}","{\"Product Quality Durability\":46}","{\"Product Quality Materials Used\":29}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.7}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.9}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":4.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":3.9}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.3}"}