{"key":"negative","value":112},{"key":"positive","value":180},{"key":"neutral","value":11}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":16}","{\"Customer Service Responsiveness\":15}","{\"Customer Service Helpfulness\":9}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":35}","{\"Delivery Shipping Overall Delivery Shipping\":34}","{\"Delivery Shipping Tracking Information\":8}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":40}","{\"Product Quality Description Accuracy\":22}","{\"Product Quality Durability\":16}"]}

{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.6}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.2}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.9}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.8,\"industry_avg_topic_rating\":4.5}"}