{"key":"negative","value":175},{"key":"positive","value":51},{"key":"neutral","value":5}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":42}","{\"Customer Service Responsiveness\":39}","{\"Customer Service Helpfulness\":32}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":72}","{\"Product Quality Durability\":53}","{\"Product Quality Functionality\":31}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":26}","{\"Returns Refunds Ease Of Returns\":17}","{\"Returns Refunds Refund Timeliness\":9}"]}
{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.8}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.3}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":2.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.4,\"industry_avg_topic_rating\":4.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.8}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}