{"key":"positive","value":112},{"key":"negative","value":195},{"key":"neutral","value":7}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":47}","{\"Customer Service Responsiveness\":44}","{\"Customer Service Helpfulness\":37}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":79}","{\"Product Quality Durability\":59}","{\"Product Quality Functionality\":32}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":32}","{\"Returns Refunds Ease Of Returns\":22}","{\"Returns Refunds Refund Timeliness\":10}"]}

{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.6}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.6,\"industry_avg_topic_rating\":3.9}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":4.1}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.7}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":2.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.4}"}