{"key":"negative","value":10}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":5}","{\"Customer Service Overall Customer Service\":5}","{\"Customer Service Helpfulness\":4}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":1}","{\"Delivery Shipping Timeliness\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":3}","{\"Product Quality Durability\":3}","{\"Product Quality Functionality\":2}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}