{"key":"negative","value":12}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":3}","{\"Customer Service Helpfulness\":3}","{\"Customer Service Overall Customer Service\":3}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Timeliness\":3}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Durability\":2}","{\"Product Quality Aesthetics\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.5}"}