{"key":"positive","value":31},{"key":"neutral","value":1},{"key":"negative","value":5}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":3}","{\"Customer Service Overall Customer Service\":3}","{\"Customer Service Helpfulness\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Functionality\":2}","{\"Product Quality Overall Product Quality\":2}","{\"Product Quality Durability\":2}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.2}"}