{"key":"negative","value":12},{"key":"positive","value":4}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":6}","{\"Customer Service Overall Customer Service\":6}","{\"Customer Service Helpfulness\":5}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":2}","{\"Product Quality Durability\":1}"]},{"key":"Product Variety","value":["{\"Product Variety Overall Product Variety\":1}","{\"Product Variety Selection Range\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.8}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.5}"}