{"key":"negative","value":96},{"key":"positive","value":110},{"key":"neutral","value":4}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":33}","{\"Customer Service Responsiveness\":32}","{\"Customer Service Helpfulness\":31}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":21}","{\"Delivery Shipping Overall Delivery Shipping\":21}","{\"Delivery Shipping Tracking Information\":4}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":17}","{\"Product Quality Materials Used\":12}","{\"Product Quality Durability\":12}"]}

{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.1}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}