{"key":"negative","value":81},{"key":"positive","value":31},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":22}","{\"Customer Service Overall Customer Service\":20}","{\"Customer Service Helpfulness\":17}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":24}","{\"Product Quality Functionality\":11}","{\"Product Quality Durability\":11}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":18}","{\"Returns Refunds Ease Of Returns\":15}","{\"Returns Refunds Clarity\":6}"]}
{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.8}"}